Research Debrief: Hilbrand Rustema, Noventum, on Best-in-Class Adoption of Remote Service (2021)
Kris Oldland, Editor-in-Chief, Field Service News is joined by Hilbrand Rustema of Noventum to discuss the findings of research into remote service
Interview: The Move to Servitization: Ft. Dr Christian Kowalkowski (2021)
Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Dr. Christian Kowolkowski to discuss servitization
Interview: The Pandemic has accelerated digital adoption – what’s next for service businesses? Ft. Martin Summerhayes (2021)
Interview: The Pandemic has accelerated digital adoption – what’s next for service businesses? Ft. Martin Summerhayes (2021)...
Research Debrief: Customer-Centricity, Technology and the New Normal of the Field Service Sector – part two (2021)
Part two of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal of the Field Service Sector
Research Debrief: Customer-Centricity, Technology and the New Normal of the Field Service Sector – part one (2021)
Part one of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal of the Field Service Sector
Research Debrief: Understanding Virtual Field Service: Part Two (2021)
Part two of a detailed video debrief on the Field Service News Research study into the rise of remote service technologies within the field service sector.
Research Debrief: Understanding Virtual Field Service: Part One (2021)
Part one of a detailed breakdown of an important FSN Research project undertaken by Field Service News on the introduction of remote service technology
Interview: Evolution of an Entire Industry Through the Use of Remote Service Technology. Ft. Alessandro Borzacchi (2021)
Kris Oldland, Editor-in-Chief, Field Service News talks to Alessandro Borzacchi, Rail Cargo Italia about how they embraced remote service delivery
Interview: Digitalisation, Servitization, and Service Marketing. Ft. Dr. Chris Raddats (2021)
Interview: Digitalisation, Servitization, and Service Marketing. Ft. Dr. Chris Raddats (2021) Add to Your Personal Library (0) Click...
Research Debrief: Benchmarking the New Normal – Part One (2021)
Part One of a detailed video debrief on the Field Service News Research study Customer-Centricity, Technology and the New Normal of the Field Service Sector
