Service Leadership

Feature, Service Leadership

Industry Leaders – Dan Sewell, Espresso Service on overseas expansion

Kris Oldland, Editor-in-Chief, Field Service News talks exclusively to Dan Sewell, COO of Espresso Service about the improvements to their...

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Feature, Service Leadership, Service Operations

3 keys to build a strong employer brand in the Service Industry…

Nick Frank, Managing partner at Si2 Partners explores an important topic in the face of an ageing workforce crisis – how to make your brand an attractive prospect for the growing Millennial workforce…

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#FSN20, Feature, Service Leadership

#fsn20 – The 20 most influential people in field service: 2017 edition

The 20 most influential people in field service: 2017 edition Who are the most influential people in the global field service sector that...

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#FSN20, Feature, Service Leadership

#fsn20 The twenty most influential people in field service (2016)

The 20 most influential people in field service: 2016 edition Field service is going through a period of incredible change currently with...

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Feature, Service Leadership

Industry Leaders: Marne Martin, ServicePower: Part 1

Our Industry Leaders interviews series continues  with an exclusive interview by Field Service NEws Editor-in-Chief, Kris Oldland with...

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News, Service Leadership

Still time to register for the next Service Community event

The next event put together by non-profit knowledge sharing organisation The  Service Community is to be held on the 16th April at the...

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Feature, Service Leadership

Field Service Leaders Interviews: Scott Berg, ServiceMax (part one)

ServiceMax have been one of the undoubted success stories in field service software of recent years. Kris Oldland, Field Service News...

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#FSN20, Feature, Service Leadership

#fsn20 The twenty most influential people in field service (2015)

The 20 most influential people in field service: 2015 edition Across December and January we asked our readers to nominate candidates for...

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Feature, Service Leadership

How we create our future – Services in Rolls Royce

Last month myself and Field Service News Editor Kris Oldland were fortunate enough to interview Dave Gordon from Rolls Royce’s Defence...

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Service Leadership, Service Operations

The power of the field service engineer… (if he’s allowed to think for himself)

The field service engineer fulfils a unique role in an organisation – directly interacting with customers more than most people within...

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